11/25/2023 0 Comments Hp printer control panel displayIndicates a paper jam error: Open the door to investigate the issue. Reseat both cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both cartridges if necessary. I tried this and once I closed the paper tray the message popped back up but the "OK" button worked correctly and cleared the message. Indicates an unusable cartridge: This occurs when one or both ink cartridges need attention. If the printer is connected using a network cable, check the network connector lights to verify that the printer is connected to the network. Plug back the power cable straight to a wall outlet and printer without any surge protector. With the printer turned on, disconnect the power cord from the rear of the printer. Wait until the printer is idle and silent before you continue. I found on another thread to try opening the paper tray and then click into another section so you can specifically click the "Home" button. Turn on the printer, if it is not already on. When I open the door I can touch the HIDE button and see the normal control screen, but as soon as I close the door this same message reappears and will not respond to touching the OK icon I did not have the APP but have downloaded it and it is not giving me a prompt to click OK on Someone mentioned opening the HP smart App. I've tried: turning the Printer off, and resetting the ink cartridges to no avail I can still print from remote devices but cannot directly access the control panel on the printer. When I close the ink cartridge door on my Office Jet Pro 9015, an HP instant ink cartridge message discussing recycling ink cartridges comes up and will not go away when you push the OK button. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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